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Terms and conditions

The present general contracting conditions apply to all business transactions conducted in our virtual stores, www.losionline.com, www.wualazon.com, www.patchworklosi.com and www.reformaslosi.com forward Jose Luis Lopez. For more information about Jose Luis Lopez and our Privacy Policy please refer to the Legal Notice hosted in the footer of each page of this store.

We urge you to read carefully the present Conditions of Purchase and our privacy policy before placing the order. If You are not in agreement with all the terms and Conditions of Purchase and the Privacy Policy, you must not make any order.

1.Identification

Losi Online, Patchwork Losi, Reforms Losi, Wualazon, are online stores belonging to Jose Luis Lopez Fuentes, provided with NIF 46666713N number and intra-community operator ES46666713N, domiciled in C/ Ull de Llebre Nº9 Mailbox 53 Icy 08790. Any communication can be directed to the registered address or at the phone 937793676 or 600519564 or the e-mail address contacto@losionline.com.

1. Activity

Jose Luis Lopez Fuentes is dedicated to distance sales, preferably Online, of Photographic Material, Computer, consumer Electronics, Merceria, Crafts, etc...

2. Content and information provided on the website

Jose Luis Lopez Fuentes reserves the right to modify the commercial offer presented on the website (modifications on products, prices, promotions and other commercial and service conditions) at any time. Makes every effort within its means to provide the information contained on the website truthfully and without typographical errors. In the case that at some point there any error of this kind at all times outside the will of Jose Luis Lopez, will proceed immediately to his correction. There is a typographical error in any of the prices shown and some client had taken a decision of purchase based on such error, Jose Luis Lopez will inform the client of the error and the client will have right to rescind his purchase without any cost on your part.

The contents of the web site may, on occasions, show provisional information on some products. In the event that the information provided does not correspond to the characteristics of the product the customer is entitled to rescind his purchase without any cost on your part.

Jose Luis Lopez is not responsible or liable, directly or indirectly, of any of the information, content, statements and expressions containing products marketed by Losi Online, Patchwork Losi, Reforms Losi, Wualazon. That responsibility falls to manufacturers or distributors of these products. The client understands that it is a mere intermediary between him and that manufacturer or distributor.

3. System sale

To make a purchase, the user can choose between different ways to send your order:
• Internet through the "shopping cart"
• Internet through the "order off-line"
• By telephone to the telephone of attention to the client: 600 51 95 64 also by Whatsapp
• A letter to the address above, or e-mail contacto@losionline.com.

 

4. Applicable taxes

 

The prices of the products displayed on the website include Value Added Tax which, in his case, is appropriate to apply.

5. Form of payment

 

When formulating the order, the customer can choose freely pay the purchases you make through Visa card, Master card; cash on delivery (only in Spain and some countries of the European Union) or other similar means, by bank transfer. In certain cases and to prevent possible fraud, Jose Luis Lopez reserves the right to request customers a specific payment method in the case that has not been solidly established the identity of the buyer.

6. Form, costs and delivery time

 

The customer may select the shipping method from among the possible ones for his zone of delivery. You must take into account the terms of delivery, quality of service, delivery point and the cost will be different for each form of transport.

Jose Luis Lopez sends the orders to his clients across different companies of urgent transport of recognized national and international prestige. The date of delivery at the customer's home depends on the availability of the chosen product and shipping zone. The terms of transport guidelines are available in the section of our website "Shipping Costs". Before you confirm your order you will be informed to the customer on shipping costs and terms of transport, both for guidance, that apply to your specific order. However, both may vary depending on the specific circumstances of each order. In particular:

  • Transport times may be altered by extraordinary incidents in the transporter and for difficulties in the delivery of the goods.
  • The shipping charges that appear on the website when ordering are approximate and are calculated on the basis of a weight statistical average of 2 kg. Jose Luis Lopez reserves the right to alter the shipping costs when the weight requested to vary within plus/minus 10% with respect to the average weight mentioned. In the event of a price variation, it will communicate by means of e-mail to the customer of the change and the customer may choose to cancel your order without that is can be imputed to no cost.


7. Buyer's rights and return policy

 

Jose Luis Lopez does not guarantee its customers the availability or delivery of the products offered on its website except for products where it is expressly cite a specific warranty. The catalog shown is a guide only as manufacturers or distributors do not communicate in advance the stocks nor guarantee delivery times. This situation prevents to Jose Luis Lopez the ability to report accurately to your clients about the availability of the products as well as to guarantee a delivery time determined that, in any case, will depend on the time it takes the manufacturer or distributor in supplying the product.

Jose Luis Lopez guarantees to its customers the possibility to cancel your order at any time and at no cost provided that the cancellation is communicated before the order has been placed at the disposal of the carrier for shipment.

The client shall have a period of fourteen days from the receipt of the order to terminate the contract and return the purchased product. The client will communicate to Jose Luis Lopez within the stipulated time and by any means admitted by law, their wish to exercise the right of termination of the contract. The returned order must be delivered together with the delivery note and, if applicable, the invoice issued to Jose Luis Lopez, running the client with return costs.

The customer may return any item that has been bought in Losi Online, Patchwork Losi, Reforms Losi, Wualazon long as the products have not been opened or used and retain your precinct or original packaging. In these cases, Jose Luis Lopez, will return the purchase money through a credit on the credit card, by bank transfer to the account indicated by the customer or by crediting into your personal account.
If a different product requested by the client was delivered by mistake, this will be withdrawn and you will be given the correct product at no additional charge to the buyer.

For any incidence related with the return of articles of our shop can contact our customer Care Department via email: contacto@losionline.com or by phone 600519564.

8. Obligations of the customer

 

The client Losi Online, Patchwork Losi, Reforms Losi, Wualazon agrees at all times to provide truthful information on data requested on the forms user registration or placing an order, and keep them updated at all times.

The customer agrees to accept all the provisions and conditions contained in these General Conditions of Contracting understanding that they reflect the best will of possible service for the type of activity developed by Jose Luis Lopez Sources.

Also, undertakes to keep confidential and with utmost diligence their personal access codes, personal to our web site.

The customer undertakes to enable the delivery of the requested order facilitating an address of delivery that can be delivered the order requested inside the habitual schedule of delivery of goods (Monday to Friday from 10:00 to 13:30 and from 16:00 to 18:00). In the event of a breach by the customer of this obligation, Jose Luis Lopez does not have any responsibility about the delay or impossibility of delivery of the order requested by the customer.

9. Applicable legislation and competent jurisdiction

 

The purchases made with Jose Luis Lopez Sources are subject to the laws of Spain.
In the event of any conflict or inconsistency, the applicable jurisdiction will be the Courts or tribunals of Barcelona.